Delivery Information

Our Delivery Service

At brambleapparel.com, we are committed to delivering your order reliably and efficiently. We work with trusted carriers to ensure your items arrive safely at your chosen destination.

Delivery Options and Costs

We offer several delivery options to suit your needs. The available services, along with their associated costs and estimated delivery times, are clearly displayed and calculated in real-time during the checkout process before you complete your purchase. Delivery costs are determined by your delivery address, the selected service, and the size/weight of your order.

International Delivery
We ship to many international destinations. Delivery times and costs vary significantly by country and are calculated at checkout. Please note that any applicable customs duties, import taxes, or handling fees for international orders are the responsibility of the recipient and are not included in our prices or shipping charges. We recommend checking with your local customs office for more information.

Tracking Your Order

You can track the status of your delivery using the tracking number provided in your dispatch confirmation email. This will allow you to see the estimated delivery date and the current location of your parcel via the carrier’s website.

Delivery and Receiving Your Order

  • Delivery Address: Please ensure your delivery address is entered correctly at the time of order. We cannot be held responsible for parcels lost due to an incorrect address.
  • Failed Delivery Attempts: If you are not available to receive your delivery, the carrier will usually leave a card with instructions. Your parcel may be taken to a local depot for collection or a neighbour may accept it on your behalf. It is your responsibility to follow the carrier’s instructions to retrieve your parcel.
  • Checking Your Delivery: Upon receipt, please inspect your parcel for any visible signs of damage before signing for it. If the outer packaging is severely damaged, please note this on the delivery note or refuse the delivery and contact us immediately.

Important Notes

  • All delivery timescales are estimates and commence from the date of dispatch, not the order date. While we make every effort to meet these estimates, we cannot guarantee delivery dates, especially during peak periods or due to unforeseen carrier delays.
  • We reserve the right to use alternative carriers of our choice.
  • For orders containing multiple items, these may be sent in separate parcels to ensure the fastest possible delivery. You will not be charged extra for this.

Questions About Delivery?

If you have any questions regarding your delivery, please contact our Customer Service team via the contact form on our website, quoting your order number for assistance.